Ross Perot Museum of Science and Nature Video Install
Posted March 26, 2013
FAQ
Where can I BUY BOTANIST ?
Botanist is sold exclusively online through our e-commerce website and select affiliate partners. This approach allows us to bring you better pricing and shorten the lead times and reduce gas and emission involved with traditional retailing. Factory web-direct and made-to-order strategies benefit the environment and we believe its the best way to reach our customers.
How can I GET A CATALOG ?
We offer a digital catalog simply > Click Here. to download.
To order a physical catalog click the CONTACT link above, fill out your address info and one will be mailed to you within 24hrs. Please consider the environment before requesting a printed catalog, thank you.
Do you have a COLOR CHART ?
Yes. Our furniture is available in various colors. To download our Color Chart > Click here.Our home accessories products are only available in the color shown online and on the products spec sheet.
Can I request COLOR CHIPS ?
Yes. Call Tiger Dry Lack, the makers of the power-coat used for all our products. M-F 9am - 5pm PSC (800) 243-8148. Prior to calling please download our COLOR CHART and reference the TIGER DRY LACK COLOR CODE in the small type. > Click here to download Color Chart.
Do you offer TRADE DISCOUNTS ?
Yes, we offer Trade discount to qualifying business. Email or call us. Upon approval you will receive a special Online Trade Discount Code. This code is entered into the website just prior to check out and your discount will be instantly applied.
Can I SELL BOTANIST ?
Yes, we offer an Affiliate program. Click on the link above to learn more.
What are your LEAD TIMES?
Our furniture items have a 2-4 week lead time. Our home accessories are typically in-stock and ship within 24hrs from order placement. Special items will have lead times noted within the product overview.
Can you DROP SHIP?
Yes. We drop ship directly to your clients anywhere in the continental US and we'll provide you with a tracking number. All items ship from Santa Anna CA.
Do you offer CUSTOM COLORS ?
We offer Custom Colors from Tiger Drylac Powder Coatings Series 38, 39 and 49 which is a highly weather and UV_Resistant powder coat for exterior and interior applications. To obtain a Color Chart click here: www.tigerdrylac.com
For a Custom Color there is a one-time $850 lot charge. Lot charge waved for orders over $20,000.
Do you offer CUSTOM GRAPHICS ?
Yes. There is an order min. of $10,000 along with a one time engineering fee of $2000. Depending on the complexity of your design a prototype maybe required at an additional cost.
Can CUSTOM SIZES be ordered ?
Yes. There is an order min. of $25,000. Custom sizes have a 10-14 week lead time.
Do you offer any way to SECURE the furniture?
Yes, Botanist furniture products ship with security feet which anchor into concrete or wood.
How does the WATER-JET process work?
View our documentary and find out. > Click here
What TYPE OF ALUMINUM is used?
We use a rust resistant Mill Finish 5052 Aluminum which contains up to 70% recycled content.
What are OTHER USES for Botanist?
Botanist is as versatile as your imagination. Botanist has been used in modern homes, nurseries, schools, libraries, spas, pools, flower shops, events, yachts, mud rooms, airports, lobbies, entertainment centers, retail stores, and much more.
What about RUST, WATER and UV?
Botanist is made out of aluminum and will never rust. The Flow and Flora Series can be endure exposure to moisture and direct UV. The Natural Series is for indoor use only and we do not recommend direct exposure to water or UV since the veneers we use are real-wood.
How DURABLE is the POWDER-COAT finish?
We use TIGER DRYLAC Powder Coatings Series 38,39 and 49 which is a highly weather and UV_Resistant powder coat for exterior and interior applications. Need spec sheets? > Click here
Do you offer a WARRANTY?
Yes, we offer a one year manufactures warranty from date of purchase.
My CLOCK is missing assembly instructions?
Sorry for the inconvenience as some of our clocks have shipped out without assembly instructions.
You can download them here > Click Here
What is Powder Coating?
Introduced in North America more than 30 years ago, powder coating has become the fastest growing finishing technology in use today. Powder is applied electrostatically by charging the powder particles which are then applied directly to the grounded metal surface. The charged powder adheres to the surface until it enters a curing oven. There the powder melts, bonds and cures to the desired surface resulting in a coating which provides a durable, high quality, uniform finish.This process is mainly used for the coating of metals and creates a hard finish that is tougher than conventional paint. And since powder coating is dry paint containing no solvents, it is safe for the environment.
Why powder coat your Furniture, and Home Accessories?
Powder coating is cost effective and is superior to most liquid coatings. Powder coating is tough. It won't chip, crack, or peel. Powder coating is extremely resistant to abrasion, corrosion, and chemical degrading. Powder coating adheres better than conventional paint does. Powder coating has superior weatherability. Powder coating is attractive coming in a wide array of colors and textures. Powder coating is easy to clean and maintain.
Here's a partial list of some items that can be powder coated:
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How do I maintain my Powder Coated Metal Furniture and Home Accessories ?
Maintaining that great powder coated look is easy. Using a neutral detergent, just wash the coating down with soapy water and rinse off with clean water. Regular washing every 6 months under normal conditions, and more often in more severe marine and industrial applications will keep your powder coating job looking like new. Do not use harsh abrasives or chemical degreasers.
How do I remove mild scratches and marks from my Powder Coated Products ?
In the same manner that you would remove mild scratches and markings from any automotive finish. The reccomended process is to use a mild buffing solution or wax compound. These can be found online at places like www.autozone.com -or- www.pepboys.com.